Question 1

Once my laboratory sample is approved, how long will it take to manufacture and fill my product?

Accepted Answer

Depending upon order size. We estimate 4-6 weeks depending on the availability of all your ingredients and receiving packing materials. We can fast-track in certain cases.

Question 2

What is the minimum order quantity OFS will accept?

Accepted Answer

Our goal is to provide excellent service and offer flexibility to your business and its new projects, by our low MOQs.

Question 3

How do I get samples?

Accepted Answer

In most cases, we offer samples at no charge! If you wish to obtain more samples, or formulation then we discuss your needs accordingly.

Question 4

Do you require a deposit?

Accepted Answer

Yes, we do require a 50% deposit before any filling begins.

Question 5

What forms of payment are accepted?

Accepted Answer

We accept business checks, personal checks, ACH wire transfer, all major credit card companies, and cash.

Question 6

How is freight estimated?

Accepted Answer

Freight is F.O.B. Canoga Park, California. Customers are responsible for arranging all shipping and covering costs.

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